How to Write Shorter (SOP) Procedures (with 5 examples)

How can you write procedures so that readers can perform the task correctly, the first time and every time? Most procedure writers make the mistake of adding too much information, and cluttering up the text, or leaving critical information out, so the reader can not perform the task. In this tutorial, let’s look at how […]

SOP Procedures: 5 Ways to Orient Readers

What do we mean by the location in procedures? It’s WHERE the user performs the actual task. Inexperienced procedure writers often assumes the reader will know where to perform the action. But this is not always the case. Often readers are starting cold. How can you fix this? Learn more about this Standard Operating Procedure […]

SOP Procedures: 5 Ways to Improve the Title

Recently, we looked at how much detail is required when writing procedures. Let’s look at the title section of your procedure. As this is the first piece of content the reader encounters, so it’s important to give it some thought.  You want to make sure it’s accurate but also effective. For example, how long should […]

SOP Document Layout: 6 Screenshot Mistakes to Avoid

Should I add screenshots to my procedures? It depends for several reasons. For example, when writing SOPs, I prefer to add a high res process diagram at the end of the procedure. This shows it connections to other procedures and exchanges between actors. However, sometimes it helps to include a procedure in the procedure if, […]

5 Procedure Writing Guidelines (with sample template)

Want to improve your procedure writing? Today we look at five simple ways to sharpen your SOPs. Let’s look at five terms frequently used in procedure manuals, instructional guides, and process design.

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