Procedure Writing: How to Create ‘Action’ Steps

Action steps are the individual steps performed in a procedure. Most procedures are performed in a sequence, however, you also need to consider other factors, such as multiple choices when performing a task, its secondary tasks, and other related procedures. To round off the procedure, it helps to put it in context – where does […]

10 Step Plan For Writing Standard Operating Procedures

The aim is to introduce the key concepts involved in: Designing Writing Formatting Testing and Maintainingg Standard Operating Procedures (SOPs) These tutorials will look at how you can put together a team of writers who can write procedures to an acceptable level so that your company is better organised, both internally and customer-facing. … Some of the other topics will include: Role and Function of SOPs How to conduct a Needs Assessment How to implement SOPs How to Evaluate SOPs How to create SOP templates How to format SOPs, Process, and Flowcharts How to define a SOP At the end of the course, we’ll share some free sample SOPs and other resources that will help you write your procedures.

Ten Tips & Tricks to Get the Most Out of HootSuite

f you have multiple Twitter accounts, want to schedule your tweets, want to see stats on your tweets, and want it all in a new user interface, then try Hootsuite. I used to use TweetDeck but have moved to Hootsuite as it offers better stats and integration with Facebook. Here are 10 tips to get […]

Contract Review Template – Free Download

A contract is an exchange of promises between two or more parties to do or refrain from doing an act which is enforceable in a court of law. Contract law is based on the Latin phrase pacta sunt servanda (pacts must be kept).

Change Request Template – Free Download

A change request is a document containing a call for an adjustment of a system; it is of great importance in the change management process.

Business Process Roadmap 101 – Download free template

A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes.

Business Process Template

A business process or business method is a collection of interrelated tasks, which accomplish a particular goal. Download the Business Process template here.

25 Free Word Templates

Download free templates Microsoft Word, Excel and Visio templates. These templates can be used in the office, at home, and in school.

Learning How to Make Money Blogging

There are two major types of business models that entrepreneurs use to make money blogging.

How to recover text from a damaged document

If a Word file crashes, you can still recover some of the text by using the Open and Repair feature.

Adobe FrameMaker 8 Review

Tech Writers involved in writing long, structured documents may want to download the latest version of Adobe FrameMaker 8.

How to resize images and convert files

ReSize lets you quickly resize images and convert files into different image formats while maintaining the proportions and much of the quality of the original image.

Mobile Word Processor

Glide Write is designed for writing, editing and sharing documents from your PC or mobile device. Glide Write features tightly integrated email, project management and live conferencing capabilities.

XMLSpy review

XMLSpy lets you edit and process a variety of XML and other text documents, import/export from XML documents (including to and from databases), convert between XML documents and other document types, link different types of XML documents in projects, process documents with the built-in XSLT 1.0 processor, XSLT 2.0 processor and XQuery 1.0 processor, and […]

How to change the save interval for automatic file recovery

To change the save interval for automatic file recovery:

How to declutter your work life

New York Times writer Julie Morgenstern offers tips on how to declutter your work life.

Adobe Technical Communication Suite 1.3 review

Tech Writing Managers might be interested in Adobe Technical Communication Suite 1.3, its dedicated solution for authoring, managing, and publishing instructional information from technical documents and books to online help systems in multiple formats and languages.

Technical Writer contract France

Experienced Technical Writer required for contract in Paris, France.

SAP Technical Writer role in Canada

SAP is looking for a technical writer to join its Knowledge Management team in Montreal.

Information Developer / Technical Writer (Ireland)

IBM Tivoli has a vacancy for an Information Developer to work in its Cork office as a member of a small global team of writers who produce customer facing technical information / documentation for the Tivoli Provisioning and Optimisation software product area.