Procedure Titles: 5 Ways to Improve

sop-title
Recently, we looked at how much detail is required when writing procedures. Let’s look at the title section of your procedure. This will be the first piece of content the reader encounters, so it’s important to give it some thought.  You want to make sure it’s accurate but also effective. For example, how long should it be? How do you phrase the procedures? Let’s take a look.

Procedure Titles: 5 Ways to Improve

  1. Highlight the main task – for example, if you’re describing the different ways you can print something, start with Print as this is the main activity.
  2. Identify related tasks – for example, list the different ways you can print a document. Then, once these are identified, you can group them. This helps the reader see the different options available to them. If publishing the procedures online, remember to cross link from one procedure to another.
  3. Start with a gerund – for example, write Printing the Report in Landscape. A gerund is a verb that ends with ING. So, printing, deleting, copying, updating etc .Don’t start with nouns, such as Portrait or Landscape as readers don’t think like this. They tend to scan for the action to perform and then which option they need.
  4. Short but not too short – personally, I try to keep procedure headlines between 5-7 words. In some cases, you need to add more words, but I find I can usually distill the procedure into less than ten words most time. Saying that, don’t shorten the title if more words are necessary. Use your judgment. If necessary, add more words but – in principle – try to keep them short.
  5. Scannable – when we’re in a hurry, we scan for information. We look for keywords and phrases that match what we’re thinking of. For that reason, write your title so that readers can scan the title and decide it this is relevant or not. If not, they’ll continue to scan. If that fails, they’ll turn to the Index. Remember him?
They are exceptions of course and cultural preferences need to be factored in.
Note that you can add options such as Portrait and Landscape into your Index. This is where many readers will go when they get lost or don’t know where to start.
So, keep a list of items for your Index and link these – if publishing online – to each related topic page.

Get free and premium MS Word, Excel and Apple templates today


Acceptance Test Plan

Contingency Plan

Software Development Templates

Acquisition Plan

Conversion Plan

Software Requirements Specification

Action Plan

Cost Benefit Analysis

Software Testing

API Documentation

Database Design

Standard Operating Procedures (SOP)

Audience Analysis

Datasheet

Statement of Work

Availability Plan

Deployment Plan

System Administration Guide

Bill of Materials

Design Document

System Boundary

Business Case

Disaster Recovery Plan

System Design Document

Business Continuity

Disposition Plan

System Specifications

Business Plan

Documentation Plan

Technical Writing Templates

Business Process

Employee Handbook

Test Plan

Business Requirements

Error Message Guide

Training Plan

Business Rules

Expression of Interest

Transition Plan

Capacity Plan

Fact Sheet

Troubleshooting Guide

Case Study

Feasibility Study

Use Case

Change Management Plan

Functional Requirements

User Guide

Communication Plan

Grant Proposal

Verification and Validation Plan

Concept of Operations

Implementation Plan

White Papers

Concept Proposal

Installation Plan

Work Instructions

Configuration Management Plan

Interface Control Document

Software Development Templates

Acceptance Test Plan

Maintenance Plan

Software Requirements Specification

Acquisition Plan

Market Research

Software Testing

Action Plan

Marketing Plan

Standard Operating Procedures (SOP)

API Documentation

Needs Statement

Statement of Work

Audience Analysis

Operations Guide

System Administration Guide

Availability Plan

Policy Manual

System Boundary

Bill of Materials

Project Plan

System Design Document

Business Case

Proposal Manager Templates

System Specifications

Business Continuity

Proposal Template

Technical Writing Templates

Business Plan

Quality Assurance Plan

Test Plan

Business Process

Release Notes

Training Plan

Business Requirements

Request for Proposal

Transition Plan

Business Rules

Risk Management Plan

Troubleshooting Guide

Capacity Plan

Scope of Work

Use Case

Case Study

Security Plan

User Guide

Change Management Plan

Service Level Agreement (SLA)

Verification and Validation Plan

Communication Plan

Setup Guide

White Papers

Concept of Operations

Social Media Policy

Work Instructions

Concept Proposal

Contingency Plan

 

Configuration Management Plan

Conversion Plan