Stage 8 – Signing-off the Procedure

We’ve now completed seven stages in the Procedure writing process. From gathering the requirements, interviewing the Subject Matter Experts, drafting the procedures and getting them reviewed. This takes us up the stage where the documents must be signed off by the Project Stakeholders. While this seems straightforward, there are a few hazards that need to be avoided.

Stage 5 – Analyzing Alternatives and Contingencies to the As Is Business Process

Yesterday we looked at the Information Gathering Phase and described different ways you can get that information from Subject Matter Experts and those in the frontline who use the procedures. In general, Business Analysts gather data through workshops and interviews. Emails work too but I prefer to see the white of their eyes. You can also collect data from reading historical documents which may give more background to the project. These may include Specifications, Requirements and Flowcharts. Gather all these and hold them in a centralized location.

The Gil Grissom Guide to Microsoft Word 2007

Sandra wants to know where is the Styles menu option in Microsoft Word 2007.

She wants to update her new business plan and add Notes, Messages, Quotes and other pre-formatted styles. The Styles in Microsoft Word 2003 and 2007 seem to be different.

Even Gil Grissom would have a hard time doing this.