Technical Support/FAQs

Please email info at klariti dot com if you have any queries relating to Payments, Returns or downloads.

1. What file formats are the templates in?

The files work on Word 97, 2003, 2007, Office 2010, Office 2016, Windows 7, XP, Vista, and Apple iWork.

2. Can I download them online?

After you make the payment, you are sent an email with a download link from where you can save the templates.

3. What is the license agreement?

You can change any part of the templates that you wish. The main restriction is that you cannot sell, rent or license these templates as though they were your own. Read the License Agreement here

4. What is the refund policy?

We offer a 60 days no-questions-asked refund

5. What’s Your Email Address?

You can contact me at

– ivan @ klariti dot com
– ivanawalsh @ gmail dot com

6. What type of payments do you accept?

Visa, MasterCard, American Express, Discover, Eurocard, Bravo, Diners Club, Carte Blanche, and JCB.

7. Who processes your credit cards?

Credit card payments are handled by Stripe.

8. I need technical support. Who do I contact?

If you experience trouble downloading a product, or you have other technical issues with a product, please contact ivan at

This contact information is included in the confirmation email send you immediately following your purchase. Please allow us 24 hours to respond.

9. I have not received my product. Who do I contact?

Please email ivan at or info at or ivanawalsh at

Please include your order number..

10. What’s your contact address?

Email: info at klariti dot com

Tel: 00.353.86.0886.349

Skype: ivanwalsh

Address: 63 Ripley Hills, Killarney Road, Bray, Co Wicklow, Ireland

Company Number: 418592

Company Name: Klariti Ltd