Want to improve your procedure writing? Today we look at five simple ways to sharpen your SOPs. Let’s look at five terms frequently used in procedure manuals, instructional guides, and process design.
5 Procedure Writing Guidelines
In procedures, the following five words are often used incorrectly. To avoid these mistakes, do as follows”
- Button Names – avoid using the, button name, or icon name. Write “Click Print.” Instead of “Click the Print button.”
- Turn on/off – use ‘turn on’ or ‘turn off’ when activating or deactivating a command. Use Click to turn something on or off, for example: To turn on Web view, click Web.
- Click OK – don’t write “Click OK” at the end of a procedure if it’s obvious that you must click OK to complete it.
- When to use From – if your procedures refer to a keyboard, use ‘from’ to highlight the menu from where you can choose a command. For example, say “From the File menu, choose Print.”
- When to use On – use ‘on’ to highlight where the command or option starts: “On the File menu, click Print.”
What other terms or phrases are often written incorrectly in procedures? Let me know and we’ll discuss it in a future blog post.